RETURNS & EXCHANGES

We strive to make online shopping a smooth and hassle-free experience. We happily accept returns and exchanges based on a few T&C’s.


Please see our Returns policy for all details HERE.

DELIVERY & ORDER TRACKING

Once you have placed an order, we will do our best to get it to you as soon as possible. We deliver between 48 hrs to 5 days in remote areas.


You will receive a notification that will include a tracking link to track your parcel with our couriers.

STORE FINDER

Do you rather want to shop in-store or just want to look and experience one of our BIRKENSTOCK stores near you?


You can use our store finder to find a BIRKENSTOCK store near you HERE.

HELP & FAQ

You can find answers to our most frequently asked questions HERE.

BIRKENSTOCK SOUTH AFRICA

Distributed by Bash (PTY) LTD

Company registration 2009/021588/07

Physical address:

49 Lakeshore Road

Capricorn Park

Muizenberg

7945

South Africa

CALL US

Call support on 021 461 7426

Mon-Thu:8am - 4pm CAT

Fri:8am - 2pm CAT

MAIL US

Send a mail to

customer support on:

customercare@bashafrica.com

STORE FINDER

Find BIRKENSTOCK

stores near you.

Click here