Delivery Terms

In addition to a unique shopping experience in the BIRKENSTOCK online shop, we also offer quick and convenient shipping of your order.

Delivery method and duration

Please allow up to 24 hours for the processing of your order once payment has reflected prior to shipping.

Please note that order volumes will increase over the Black Friday period, therefore some delays may occur in order fulfilments. We always aim to adhere to our normal lead times; however, some orders may experience a delay due to an increase in order volumes.

Please allow 3-5 business days for delivery once your order has been dispatched.

Delivery Costs

Delivery is free of charge for all online orders anywhere in South Africa

Delivery charges may be subject to change if you are staying in an outlined area.

Invoice and delivery address

You can specify an address other than the invoice address for delivery of your order.

You may also allow someone other than yourself to accept your order on your behalf. we offer door-to-door service, so anyone available at the address listed on your order can sign for it, e.g. staff, security or reception etc.