Free delivery on orders of R1 000+ and free returns

THANK-YOU FOR YOUR PATIENCE

We are experiencing delays in our online order deliveries due to system integration issues with our warehouse. We are working to resolve these issues with urgency, and to deliver all outstanding orders as fast as possible.


Please bear with us as we work through a backlog of customer queries. Our online team is working to resolve all queries as quickly as possible.

We sincerely apologise for the delays and thank you for your patience and support.

Delivery Terms

In addition to a unique shopping experience in the BIRKENSTOCK online shop, we also offer quick and convenient shipping of your order. 

Delivery method and duration

Please allow up to 24 hours for the processing of your order once payment has reflected prior to shipping.


Please allow 7-10 business days for delivery once your order has been dispatched.

Delivery Costs

Delivery is free of charge anywhere in South Africa for orders over R1000.


All orders under R500 will incur a delivery fee of R75.00.


Delivery charges may be subject to change if you are staying in an outlined area.

Invoice and delivery address

You can specify an address other than the invoice address for delivery of your order.


You may also allow someone other than yourself to accept your order on your behalf. we offer door-to-door service, so anyone available at the address listed on your order can sign for it, e.g. staff, security or reception etc.