Birkenstock SA sent the regular fit instead of the narrow which was ordered and they do not want to fulfill the correct order
14 days ago you did NOT fulfill my order!
I ordered 4 pairs of shoes on your black Friday promotion and only received 2. After numerous calls and emails, I have not received any feedback from you! This is totally unacceptable!
I even took it upon myself to contact both courier companies involved in the delivery and have been sent in circles with no result.
I am a fan of the Birkenstock brand, but I am highly disappointed in Bash and I am not likely to return as a customer and would prefer to purchase elsewhere.
Super comfortable and love the colour!
In addition to a unique shopping experience in the BIRKENSTOCK online shop, we also offer quick and convenient shipping of your order.
Delivery method and duration
Please allow up to 24 hours for the processing of your order once payment has reflected prior to shipping. Please allow 7-10 business days for delivery once your order has been dispatched.
Delivery is free of charge anywhere in South Africa for orders over R1000. All orders under R500 will incur a delivery fee of R75.00. Delivery charges may be subject to change if you are staying in an outlined area.
Invoice and delivery address
You can specify an address other than the invoice address for delivery of your order. You may also allow someone other than yourself to accept your order on your behalf. we offer door-to-door service, so anyone available at the address listed on your order can sign for it, e.g. staff, security or reception etc.