I'd rate the service -10 out of 10, delivery waiting time was okay, you know however the return process us taking fat too long. Utterly disappointed. Your customer service is helluva poor. If it's not babies making a noise because the agent us working from home it's agents saying in an email that the refunded amount is R2899 when I bought the shoes at 50% off and they take more time to correct the errors withholding my money for even longer. They got their shoes back in perfect condition but I'm not getting any money back. So they have their shoes and my money so what I'm left with is niks... no shoe and no money.
Cotton Sole Men
A decent pair of plain black socks. I am used to another brand's socks, that are cheaper, but have a padded bottom section - much more comfortable.
SHIPPING / RETURNS
In addition to a unique shopping experience in the BIRKENSTOCK online shop, we also offer quick and convenient shipping of your order.
Delivery method and duration
Please allow up to 24 hours for the processing of your order once payment has reflected prior to shipping. Please allow 3-5 business days for delivery once your order has been dispatched.
Delivery is free of charge anywhere in South Africa for orders over R1000. All orders under R1000 will incur a delivery fee of R75.00. Delivery charges may be subject to change if you are staying in an outlined area.
Invoice and delivery address
You can specify an address other than the invoice address for delivery of your order. You may also allow someone other than yourself to accept your order on your behalf. we offer door-to-door service, so anyone available at the address listed on your order can sign for it, e.g. staff, security or reception etc.