RETURNS & EXCHANGES

At Bash Africa we strive to make online shopping a smooth and hassle-free experience. We happily accept returns and exchanges based on a few T&C’s. 


Please see our Returns policy for all details here.

DELIVERY & ORDER TRACKING

Once you have placed an order, we will do our best to get it to you as soon as possible. We deliver between 48 hrs to 5 days in remote areas.


You will receive a notification that will include a tracking link to track your parcel with our couriers.

HELP & FAQ

You can always get in contact with us if you have any related questions.

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STORE FINDER

Do you rather want to shop in-store or just want to look and experience one of our Birkenstock stores near you? 


You can use our store finder to find a Birkenstore store near you.

CONTACT US

We are here to help you become better. Connect with us on social media or contact us anytime through the channels below.

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BIRKENSTOCK SOUTH AFRICA

Distributed by Bash (pty) ltd

Company registration 2009/021588/07


Physical address:

49 Lakeshore Road 

Capricorn Park 

Muizenberg

7945

South Africa


CALL US

Call support on 021 461 7426


Mon-Thu:      8am - 4pm CAT

Fri:                 8am - 2pm CAT

CONTACT US

Use the live support button


Mon-Thu:      8am - 4pm CAT

Fri:                 8am - 2pm CAT

MAIL US

Send a mail to customer support on:


customercare@bashafrica.com

STORE FINDER

Find Birkenstock 

stores near you.


Click here